Hallo, ich habe dieses Problem erhoben. Siehe unten meine Persoenliche Erfahrung mit Loesung (Dokumentiert auf Englisch fuer mein Archiv , also nicht auf Deutsch, Entschuldigung...). Hoffentlich bringt es etwas fuer anderen mit dem gleichen Problem
Mfg,
Maarten, Niederlande
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Problem (April 12, 2005):
The following error occurs on a Windows XP SP2 server with the latest Windows Updates in combination with Norton Ghost 9.0 (also with the latest updates) when trying to backup the Windows-partition (C-Drive):
An error occurred creating a backup of drive C:\. The Virtual Volume Imaging driver (pqv2i.sys) is not present on the system.Error EC8F000C: Cannot find the Virtual Volume Image driver. Error 00000002: The system cannot find the file specified
Other info:
- This DELL-machine initially had Norton Internet Security (NIS) 2005 installed on it, which was removed through Add/Remove programs. However, obviously some components of NIS remained on the system, since uninstalling LiveReg produced an error message ‘Please uninstall NIS first’, in spite of the fact that NIS had already been removed !
Cause:
I couldn’t exactly put my finger on it, however this seemed to be an error related to Data Execution Prevention – shorthand DEP (A Windows XP Memory Protection technology built into SP2), either during Norton Ghost 9.0 installation, configuration, LiveUpdate or the use of Norton Ghost 9.0.
Solution:
IMPORTANT NOTE: Only use this solution if you do not have any other Symantec software on your system that could be affected and you would like to retain on the system.
The exact steps followed which solved this problem (for me at least) were:
1. Changed C:\boot.ini. Replaced any ‘/NoExecute <option>’ occurrances by ‘/Execute’ so that DEP is disabled in Windows XP
2. Restarted machine
3. Uninstalled Norton Ghost 9.0
4. Uninstalled LiveUpdate 2.0
5. Tried to Uninstall LiveReg -> Error is produced stating that in order to uninstall LiveReg, Norton Internet Security (NIS) must be removed first.
6. Restarted machine
7. Downloaded SymNRT.exe from Symantec using the following hyperlink. This utility removes any NIS remains still on the system. Please note that after running SymNRT.exe, LiveReg was also successfully removed.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=sg&docid=2004020314035036&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=Norton%20Ghost&ver=9.0&osv=&osv_lvl=
8. Restarted machine
9. Install LiveUpdate 2.0 (it is present on the Ghost 9.0 CD-ROM). This step COULD possibly be unneccessary for you since LiveUpdate is supposed to be installed at step 10 as well. However, for me, it proved to be necessary to do it in this exact order.
10. Install Ghost 9.0
11. Restarted machine
12. Open Ghost 9.0 and run LiveUpdate (in the Help menu) in order to update Ghost 9.0 to the latest version.
13. Restarted machine
14. After now trying to backup the Windows-partition (in my case this is C), the problem has now disappeared and I can now perform a backup successfully, either on-demand or scheduled using a Backup Task ! I’ll let you know if this solution proves to be a viable STRUCTURAL solution (in other words: Whether or not the problem re-appears or not in the short future)