Details
Product: Windows Operating System
ID: 1073
Source: User32
Version: 5.2
Symbolic Name: WARNING_EW_SHUTDOWN_CANCELLED
Message: The attempt by user %2 to restart/shutdown computer %1 failed
Explanation
This event is written when a user or application attempts, but fails, to restart or shut down the computer by using either the graphical user interface (GUI) or the shutdown command.
User Action
If you still want to restart or shut down the computer, save any open files, close any applications that are running, and then you can:
* Use either the graphical user interface (GUI) or the shutdown command again.
* Press CTRL+ALT+DELETE, and then while pressing CTRL, click Shut Down to force a shutdown.
* Press the reset or power button on the computer.
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Details
Product: Windows Operating System
ID: 1512
Source: Userenv
Version: 5.2
Symbolic Name: EVENT_FAILED_HIVE_UNLOAD
Message: Windows cannot unload your registry file. The memory used by the registry has not been freed. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. If this problem persists, contact your administrator.
DETAIL - %1
Explanation
This error might occur when an application or service does not release handles to the user profile hives (the ntuser.dat and usrclass.dat files that support the profiles registry hive) after it is has completed work on behalf of the user.
User Action
To resolve this issue, use the Microsoft User Profile Hive Cleanup Service (UPHClean). UPHClean monitors the computer while Windows is unloading user profiles and forces resources that are open to close. Therefore, the computer can unload and reconcile user profiles.
You can download the User Profile Hive Cleanup Service (UPHClean) tool from the Microsoft Download Center Web site.
For more information about user profile unload issues, see article 837115 “Troubleshooting profile unload issues,” in the Microsoft Knowledge Base.
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